CIAO DATE: 12/2009
November 2008
The growing use of dialogue processes to address emerging crises worldwide and to find consensus among stakeholders on a particular complex economic, social or political issue has been accompanied by the need and demand for better evaluation methodologies to: 1. Measure the impact of dialogue interventions (intended and unintended consequences), 2. Better understand when and how dialogues should be used and how they can be designed and conducted for maximum impact, 3. Convince external and internal actors to participate in, or support such intervention, and 4. Help build the field of dialogue by identifying good practices, systematizing lessons learned and finding common elements for comparative studies.
Resource link: Assessing the Impact of Dialogue Processes: Some Reflections from the Field [PDF] - 585K