CIAO DATE: 07/2009
April 2009
Center for Strategic and International Studies
Complex defense and network-centric systems have proven to be difficult to develop on time and on budget, a consequence of the complexity inherent in both the systems and the acquisition environment. Complexity in turn results from non-linear, unpredictable interaction of elements combined in new ways, in order to try to create unique capabilities. Complex development programs pose governance and management challenges for a range of systems-integration models, and it is difficult to know in advance the program-management model most suitable for a given program. This paper proposes ways to measure or assess success in managing complex programs. It also addresses ways that the challenge of picking the proper development model can be partially bypassed, by seeking to cultivate flexibility and resiliency (F&R) within the organization. Through the ability to understand and adapt to changes in the internal and external environments, a program-management organization can thrive in a development environment in which unanticipated events will certainly occur.
Resource link: Organizing for a Complex World: The Way Ahead [PDF] - 65K